Making Connections

The Importance of Introductory Calls

Starting the year with a positive connection can pave the way for successful communication throughout the school year. This isn’t just a formality; it’s an opportunity to lay a solid foundation between you, the teacher, and the parents of your students.

Let’s be honest, whether you’re a seasoned teacher or just starting out, those introductory calls can stir up a little anxiety.

So, when should you make these calls? What should you say? And most importantly, what’s the goal of this outreach?

We’ve spoken with Mrs. Rochel Zimmerman and Mrs. Chumi Levitansky from Torah Umesorah’s 3+3 New Teacher Training, and they’ve offered some fantastic insights that can help ease those nerves.

Getting Ready:

Schedule a date and time in your calendar.
Ideal timing: before the school year or early September
Decide how and when parents should contact you if the need arises, so that you can communicate this to them during the call.

Making the Call:

Make calls between 9 am and 4 pm, or between 8 and 9:30 pm.
Each call should take 2-5 minutes, though more time may be needed for certain calls.
Write a list of talking points for yourself
Keep a communication log (such as The Role Book) or a pen and paper handy to take notes during the call.
If the call goes unanswered, leave a message if possible.

Suggested Talking Points:

Introduce yourself (use your first name if comfortable).
“Hello, this is Shani Kaufman, and I will be your Shifra’s English teacher this year.”

Specify that this is a quick call and ask if this is a good time.
Share your excitement about getting to know their child
Ask about any important information regarding their child
Is he/she called by the name on the list?
What’s the best way to contact you if needed?
Is there anything that is individual to this child that would be helpful for me to know?
When the parent responds, listen in a manner that shows complete focus. Use a professional tone to ask for clarification when necessary.
Provide your contact details (best phone number and availability)
Close with a positive message (e.g., “Looking forward to a wonderful year, IYH!”)

Keeping Communication Logs:

Write down relevant information that the parent shares
- The TU Role Book is an excellent record-keeping resource.
- Best phone number to reach parents
- Preferred name for students
- Examples of important information
  - Allergies, sensitivities, health issues, medication
  - Academic, behavioral or Social concerns
  - Upcoming or recent Family changes such as move, divorce, baby, weddings
  - Professional help, therapy or tutoring that the child gets. (You may ask if they want you to be in touch with the tutor, and take down the number)
  - Seating suggestions based on any of the above.
If the parents share Anything specific for the teacher to keep tabs on, ask if they want you to reach out with updates, and how often.
For your own records, set an approximate follow-up date or date for next nachas call.

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